Current Action Plan

NICS is currently finalising its 2020 – 2022 Action Plan.  For reference purposes, our previous 2017 – 2019 Action Plan is detailed below and illustrates NICS’ focus during that period.


The 2017-19 Action Plan

This Action Plan represents the fourth iteration of the National Indigenous Consumer Strategy Action Plan “Taking action, gaining trust” and will cover the period 2017-2019.

The NICS Reference Group consisting of representatives of Australian consumer protection agencies was established to monitor and coordinate implementation of the Action Plan. The NICS group now includes some independent members as strong advocates for Indigenous consumer rights. This reference group continues to take responsibility for the National Indigenous Consumer Strategy and has established an effective collaboration when dealing with issues of mutual concern.

The NICS reference Group met in Sydney on 1 and 2 of November 2016 to review and renew the objectives for the Strategy’s Action Plan for 2017-19. The following key priority areas were identified for the Action Plan:

  1. Addressing key consumer issues for Indigenous communities:
    • Trading practices
    • Scam practices
    • Housing
    • Consumer directed care environments
    • Motor vehicles
    • Financial Service
  2. Building agency capacity specific to Indigenous Consumer issues
  3. Promoting the NICS action plan, priorities and activities, and broader consumer issues

The priority areas and actions identified in the Action Plan recognise that consumer agencies need to continually monitor and adapt the way they deliver their services to Indigenous people.

Download the 2017-2019 Action Plan here

The Hon Craig Laundy MP
Minister for Small and Family Business,
the Workplace and Deregulation
Commonwealth Government

The Hon Matthew Kean MP
Minister for Innovation and Better Regulation
New South Wales

The Hon Marlene Kairouz MP
Minister for Consumer Affairs, Gaming and Liquor regulation

The Hon Yvette D’Ath MP
Minister for Justice
Minister for Training and Skills

The Hon Bill Johnston MLA
Minister for Mines and Petroleum;
Commerce and Industrial relations;
Electoral Affairs; Asian Engagement
Western Australia

The Hon Vickie Chapman MP
Deputy Premier
South Australia

The Hon Guy Barnett MP
Minister for Building and Construction
Minister for Resources

The Hon Natasha Fyles MLA
Attorney General
Minister for Justice, Minister for Health
Northern Territory

Mr Shane Rattenbury MLA
Minister for Justice and Consumer Affairs
Minister for Corrections, Education and Road Safety
Australian Capital Territory