Current Action Plan

The 2025-2027 NICS Action Plan provides a coordinated national framework for improving consumer outcomes for Aboriginal and Torres Strait Islander peoples across Australia. Developed collaboratively by Commonwealth, state and territory consumer protection agencies, the Action Plan sets out priority areas and practical initiatives to address consumer issues affecting First Nations Australians.

The Action Plan focuses on strengthening consumer protection, improving access to information and services, and building trust between First Nations consumers and regulatory agencies. It identifies key areas of concern and outlines regulatory efforts designed to address these challenges.

Through coordinated action, knowledge sharing and targeted initiatives, the NICS Action Plan supports agencies to work together more effectively and respond to emerging consumer risks. The Action Plan aims to improve enforcement and regulatory responses and promote fairer outcomes for First Nations consumers.

The current 2025-2027 NICS Action Plan can be downloaded here.

The National Indigenous Consumer Strategy acknowledges the Traditional Custodians of the lands and waters on which we live and work. We pay our respects to Elders past and present as custodians of the world’s oldest continuing cultures, whose knowledge, strength and resilience continue to inspire and guide current and future generations.

© 2022 National Indigenous Consumer Strategy | Website by Dreamtime Creative

Privacy Preference Center

Privacy Preferences